iPhone SE 2nd Gen I Pre-owned

Returns & Refunds Policy

This Policy forms part of our Terms and Conditions. Nothing in it limits your statutory rights.

2.1 Cooling-Off Right (Electronic Transactions)

If you bought online, you may cancel your order without reason and without penalty within 7 (seven) days of receiving the goods, in line with the Electronic Communications and Transactions Act, subject to the exclusions below.

2.2 Change-of-Mind / Unwanted Product Returns

You may return a product you no longer want, provided:

• It is returned within 7 (seven) days of delivery or collection;
• For new, sealed products: it is unopened, unused, and undamaged, with all original labels, seals, and stickers intact;
• For certified pre-owned products: it is returned in the same condition it was received in, with all original packaging and accessories, since these items are not sold sealed;
• It is not missing any accessories, manuals, or parts; and
• You return it together with your original invoice, or log the return via itechcentralsa@gmail.com quoting your order number.

After 7 days, a product can only be returned if it is defective (see 2.3) or as required by the CPA.

2.3 Defective or Faulty Products

If a product develops a defect through normal use within 6 (six) months of delivery, the CPA entitles you to choose, at our cost, between:

• a repair of the product;
• a replacement of the product; or
• a full refund.

This 6-month right applies regardless of the sourcing channel disclosed in Section 1.2. Outside this period, a defective product is handled under the applicable Warranty Policy (Section 3).

2.4 Items That Cannot Be Returned

• Products that have been personalised, engraved, or custom-configured for you;
• Digital products, software licences, or gift cards once redeemed or activated;
• Products with clear signs of misuse, liquid damage, or unauthorised repair; and
• Consumable accessories (e.g. opened cables, screen protectors) once used, unless defective.

2.5 How Refunds Are Processed

1. Once we receive and inspect the returned product and validate the return, we will process your refund within 10–15 (ten to fifteen) working days.
2. Refunds are made to the original payment method used at checkout, or as store credit if you prefer.
3. Where a product has been used or the packaging is not resalable and the return is a change-of-mind (not defective) return, we reserve the right to apply a reasonable deduction reflecting the reduction in value, or to decline the return, as permitted under the CPA.
4. You may instead choose to exchange a returned product for another of equal value, or pay/be refunded the difference.

2.6 Collection Costs

Where a product is defective or was delivered in error, we will arrange collection at no cost to you. For change-of-mind returns, the cost of returning the item to us is for your account unless we advise otherwise.

2.7 How to Start a Return

1. Email itechcentralsa@gmail.com with your order number, the reason for return, and (for defective items) a description or photo/video of the fault.
2. We will confirm eligibility and, where applicable, arrange collection.
3. Please do not send a product back before receiving return confirmation from us.

iPhone SE (2nd Generation)

Lots to love. Less to spend. Powerful A13 Bionic chip. Classic design. All in a compact 4.7-inch display.

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Performance

Engineered for speed. Powered by A13 Bionic.
The same chip used in iPhone 11 Pro, A13 Bionic delivers incredible performance for apps, gaming, and photography — making iPhone SE one of the most powerful compact phones available.

• A13 Bionic chip

• Smooth multitasking and app performance

• Fast loading and responsiveness

• Optimized for iOS and future updates

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Camera

Advanced camera system with Portrait mode.
The 12MP Wide camera uses the power of A13 Bionic and advanced software to deliver stunning images with depth, natural skin tones, and Smart HDR.

• 12MP Wide rear camera

• Portrait mode with advanced bokeh and Depth Control

• Next-generation Smart HDR

• 4K video recording up to 60 fps

• 7MP front camera with Portrait mode

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Display

Retina HD display.
A 4.7-inch screen that offers sharp text, vibrant colors, and True Tone technology for a natural viewing experience.

• 4.7-inch Retina HD display

• True Tone adjusts to ambient lighting

• P3 Wide Color for vivid color reproduction

• Haptic Touch for context menus and shortcuts

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Design

Classic design. Durable build.
Built with aerospace-grade aluminum and durable glass. Home button with Touch ID returns for fast, secure authentication.

• Glass front and back

• Aerospace-grade aluminum edges

• Touch ID for secure unlocking and Apple Pay

• Available in Black, White, and (PRODUCT)RED

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Battery Life & Charging

All-day battery life. Fast charge capable.
iPhone SE keeps up with your day. When you need a charge, go from zero to up to 50% in just 30 minutes with an 18W adapter (sold separately).

• Up to 13 hours video playback

• Fast charging capable

• Wireless charging with Qi-compatible chargers

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Connectivity

• Wi‑Fi 6 and Gigabit-class LTE for faster downloads

• Dual SIM with eSIM support

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Privacy and iOS

Built-in privacy. Designed to protect.
iPhone SE is engineered with Apple’s industry-leading privacy and security features. Comes preloaded with the latest iOS for enhanced experiences and regular software updates.

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Legal Footnotes

1. Battery life varies by use and configuration.

2. Charging cable and power adapter sold separately.