iPhone SE 3rd Gen

Returns & Refunds Policy

This Policy forms part of our Terms and Conditions. Nothing in it limits your statutory rights.

2.1 Cooling-Off Right (Electronic Transactions)

If you bought online, you may cancel your order without reason and without penalty within 7 (seven) days of receiving the goods, in line with the Electronic Communications and Transactions Act, subject to the exclusions below.

2.2 Change-of-Mind / Unwanted Product Returns

You may return a product you no longer want, provided:

• It is returned within 7 (seven) days of delivery or collection;
• For new, sealed products: it is unopened, unused, and undamaged, with all original labels, seals, and stickers intact;
• For certified pre-owned products: it is returned in the same condition it was received in, with all original packaging and accessories, since these items are not sold sealed;
• It is not missing any accessories, manuals, or parts; and
• You return it together with your original invoice, or log the return via itechcentralsa@gmail.com quoting your order number.

After 7 days, a product can only be returned if it is defective (see 2.3) or as required by the CPA.

2.3 Defective or Faulty Products

If a product develops a defect through normal use within 6 (six) months of delivery, the CPA entitles you to choose, at our cost, between:

• a repair of the product;
• a replacement of the product; or
• a full refund.

This 6-month right applies regardless of the sourcing channel disclosed in Section 1.2. Outside this period, a defective product is handled under the applicable Warranty Policy (Section 3).

2.4 Items That Cannot Be Returned

• Products that have been personalised, engraved, or custom-configured for you;
• Digital products, software licences, or gift cards once redeemed or activated;
• Products with clear signs of misuse, liquid damage, or unauthorised repair; and
• Consumable accessories (e.g. opened cables, screen protectors) once used, unless defective.

2.5 How Refunds Are Processed

1. Once we receive and inspect the returned product and validate the return, we will process your refund within 10–15 (ten to fifteen) working days.
2. Refunds are made to the original payment method used at checkout, or as store credit if you prefer.
3. Where a product has been used or the packaging is not resalable and the return is a change-of-mind (not defective) return, we reserve the right to apply a reasonable deduction reflecting the reduction in value, or to decline the return, as permitted under the CPA.
4. You may instead choose to exchange a returned product for another of equal value, or pay/be refunded the difference.

2.6 Collection Costs

Where a product is defective or was delivered in error, we will arrange collection at no cost to you. For change-of-mind returns, the cost of returning the item to us is for your account unless we advise otherwise.

2.7 How to Start a Return

1. Email itechcentralsa@gmail.com with your order number, the reason for return, and (for defective items) a description or photo/video of the fault.
2. We will confirm eligibility and, where applicable, arrange collection.
3. Please do not send a product back before receiving return confirmation from us.

iPhone SE (3rd Generation)

A powerful chip. A leap in battery life. A fast 5G experience. All in a compact 4.7-inch design.

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Performance

A15 Bionic. The same chip as iPhone 13.
The lightning-fast A15 Bionic chip makes nearly everything you do feel fluid and responsive. Apps launch instantly, multitasking is seamless, and gaming is immersive.

• A15 Bionic chip — same as iPhone 13

• Superfast performance for apps, photos, and games

• Efficient design for better battery life

• Optimized for iOS and future software updates

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5G Connectivity

Now with 5G.
iPhone SE lets you stream, download, and upload at superfast speeds. Watch high-quality videos or FaceTime in HD with lower latency and smoother performance.

• 5G for faster downloads and streaming

• More responsive online gaming and real-time sharing

• Future-ready connectivity

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Camera

Powerful camera system. Stunning results.
The advanced single-camera system uses computational photography and the A15 chip to bring features like Smart HDR 4, Deep Fusion, and Photographic Styles — for more detailed, vibrant, and accurate images.

• 12MP Wide rear camera

• Portrait mode with advanced bokeh and Depth Control

• Smart HDR 4, Deep Fusion, and Photographic Styles

• 4K video recording up to 60 fps

• 7MP front camera with Portrait mode

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Display

4.7-inch Retina HD display.
A compact screen that delivers rich color, sharp contrast, and True Tone for a more natural viewing experience.

• 4.7-inch Retina HD display

• True Tone adapts to your environment

• Wide color (P3) for vibrant visuals

• Haptic Touch for quick actions

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Design

Compact. Classic. Tough.
iPhone SE features a durable glass and aluminum design, a familiar Home button with Touch ID, and the toughest glass in a smartphone — front and back.

• Same glass as iPhone 13

• Touch ID for fast, secure unlocking

• Water and dust resistance (IP67)

• Available in Midnight, Starlight, and (PRODUCT)RED

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Battery & Charging

Better battery life. Fast charge capable.
Thanks to the efficiency of the A15 chip, iPhone SE delivers more battery life than before. And with fast charging, you can go from 0% to up to 50% in 30 minutes.

• Up to 15 hours video playback

• Fast charging with 20W adapter or higher (sold separately)

• Wireless charging supported

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iOS & Privacy

iOS 15 (or later) delivers powerful features, while protecting your privacy.
From Live Text and Focus modes to FaceTime upgrades and enhanced Maps — iPhone SE runs the latest iOS with long-term support, just like premium models.

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Legal Footnotes

1. Battery life varies by use and configuration.

2. 5G availability varies by region and carrier.

3. Charging cable and power adapter sold separately.

4. iPhone SE (3rd Gen) is splash, water, and dust resistant and rated IP67 under IEC standard 60529 (maximum depth of 1 meter for up to 30 minutes). Resistance may decrease with normal wear.